listing details

Technical Program Manager

Location: San Francisco

As a Technical Program Manager, you will be responsible for project managing the overall product lifecycle, from concept to product launch. You will work primarily with the product and engineering teams to ensure timely delivery of the roadmap, alignment on priorities, issue resolution and status reporting. This will require that you to demonstrate strong technical program management as well as product development skills, stellar cross-functional relationship management, and expertise in program managing software product development programs. You should have a stellar business acumen, be detail oriented, be a self starter and have an agile mindset.

  • Be the owner of project schedules, coordinate across the cross-functional team comprised of product management, development, quality engineering, user experience, product marketing, sales engineering, and technical operations

  • Lead daily standups and providing daily project updates

  • Lead special projects that will align various resources to drive business outcomes.

  • Develop strong partnerships with product, business and functional leaders to drive focus on the strategic program objectives

  • Translate business objectives into execution strategy (tactical and strategic), lead and successfully execute the strategy through strong collaboration and agile leadership

  • Anticipate and aggressively remove obstacles that slow down or prevent programs from delivering on program objectives

  • Provide "go to" leadership, transparency and visibility to the entire Technology & Products organization

  • Innovate and contribute to the evolution of our Agile methodology

Required Skills:

  • 3+ years of strong technical project management experience

  • 3+ years of experience with software and online services (SaaS experience)

  • 3+ years of experience with software product development, SaaS a plus

  • Thorough understanding of software development and infrastructure processes and lifecycle; ability to adjust and apply this knowledge in a dynamic environment using agile methodologies

  • Outstanding organizational, communication, interpersonal, relationship building skills conducive to collaboration; able to work well in a cross-functional, matrix management environment

  • Excellent analytical and problem solving skills with a history of hands-on, detail orientation

  • Proven track record of building motivated, collaborative, and productive teams including remote team members

  • Ability to establish credibility and rapport with senior executives and technical and non-technical team members alike

Desired Skills:

  • Experience as a Project Manager and Scrum Master (or equivalent experience with other agile methodologies)

  • Rollout of large complex initiatives

  • Skilled at customer and vendor management

  • Engineering degree and/or MBA preferred


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