listing details




Tech Writer/Documentation Engineer

Location: New York City
Category:Engineering

Overview:

Based in New York with 12 locations across five continents, the company develops digital marketing technology and offers deep industry expertise, enabling marketers to connect with consumers individually and at scale across the entirety of the world's digital media. The company's TerminalOne Marketing Operating SystemTM enables marketers to customize their own technology infrastructure and leverage their data and industry data in the planning, execution, optimization and analysis of digital marketing programs, resulting in smarter decisions that grow their business. Powering the operations for thousands of marketers, including those representing 55% of the Fortune 100, TerminalOne enables its users to drive transformative business results across the entire digital ecosystem.

You want to help us develop the best technical documentation, tutorials, reference materials, and educational materials possible to support the company's Technology Platform and its users.

Responsibilities:



  • Work as a part of the engineering team to document new features and products.

  • Work on technical content for the company's developer portal 

  • Develop and maintain new documentation and other technical materials to support users of the company's APIs

  • Organize complex information in easy to understand documents, tutorials, and reference material.

  • Review and edit documentation and specifications from other engineers and Technical Writers.


Qualifications:


 

  • Flexiblity. You are comfortable joining a small team, where you'll be responsible for writing and maintaining documentation for a variety of products and services to support many different kinds of users.

  • Experience writing clear and concise technical and sample documentation for complex topics.

  • Familiarity with the design and development of RESTful APIs as well as web development tools and practices.

  • Ability to read, understand, and communicate the function and behavior of code.

  • Experience organizing, structuring, and maintaining large bodies of documentation.

  • Excellent analytic and problem solving skills.

  • Excellent verbal and written communication skills.

  • Experience with markup formats such as Markdown.

  • You're technically inclined and curious, and are comfortable working closely with, and understanding the language and concerns of, software engineers, administrators, and application developers.

  • You're interested in APIs, software development, and open source are great and want to contribute to the building of great technology.


How do we reward our outstanding Men and Women? We start with company equity, comprehensive medical, dental, vision, short term and long term disability and life insurance, Open Paid Time Off, free on-site chair massages and our 401(k) and 401(k) matching.  We then serve-up flexible spending accounts, bagel Fridays, free snacks and sodas, and the latest and greatest technology you need to do your job (including a $250 biennial allowance for the latest smartphone). And the cherry on top? Monthly Mixers; including Potlucks, Trivia Nights, and pick-up basketball, to name a few. 

In achieving their duties and responsibilities, the company's employees are expected to behave in keeping with the Values of SPACE: Scalable Innovation, Performance, Accountability, Collaboration, and Empowerment. 


 



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